Discreet Packaging

Your privacy is our top priority. All orders are shipped in plain, unmarked boxes without any indication of the contents inside. Rest assured, there are no logos or company names that would reveal what’s inside the package.

Shipping Time

We offer free worldwide shipping for all orders. Our typical delivery times are as follows:

• United States: 7-12 business days
• Europe: 8-14 business days
• Canada: 10-15 business days
• Australia & New Zealand: 10-15 business days
• Rest of the World: 10-20 business days

Please note that shipping times may vary depending on your location and any external factors such as customs processing.

Order Processing

Orders are typically processed within 1-3 business days of receipt. You will receive a confirmation email once your order has been processed and shipped.

Tracking Information

Once your order has been shipped, we will provide you with a tracking number so you can monitor the progress of your delivery. You can track your order through the link provided in the shipping confirmation email.

Custom Fees & Taxes

Depending on your country of residence, your order may be subject to customs duties or import taxes. Unfortunately, we cannot control these charges, and they are the responsibility of the buyer. Please contact your local customs office for more information.

Delays

While we do our best to ensure timely delivery, there may be delays due to high demand or unforeseen circumstances such as customs clearance or shipping carrier issues. If your order is significantly delayed, feel free to contact our support team at support@artemis-dolls.com.

Questions?

If you have any questions or concerns regarding shipping or delivery, please don't hesitate to reach out to us at +123-456-7890.