Our return policy allows returns within 30 days of purchase. Products must be unused, in their original packaging, and in a resalable condition to qualify for a return.
Returns can be requested within 30 days of delivery. After 30 days, returns or exchanges will not be accepted under any circumstances.
To return a product, please contact our customer service team at [email@example.com] with your order number and reason for return. We will provide instructions on how to proceed.
The customer is responsible for return shipping fees unless the return is due to a defect or error on our part. We recommend using a trackable shipping service to ensure safe return delivery.
Once the returned item is received and inspected, a refund will be issued to the original payment method within 7-10 business days. Shipping fees are non-refundable.
For hygiene and safety reasons, certain items such as intimate products, opened or used products, and clearance items cannot be returned.
Note: Please ensure that your return meets the eligibility criteria outlined above. If you have any questions, feel free to contact our customer service team.